Improved print version of the housekeeping reports. Now the notes are combined with the name column which makes for more efficient use of space when printing. The number of adults/children has been abbreviated, next to the name, such as for two adults and one child:John Smith (2/1)

Improved: after entering a credit card number in a reservation, you can now click the Payments link and the credit card number will automatically save prior to the Payments box opening. This should help avoid accidentally not charging a guest’s credit card by going into the Payments window and clicking “Add Payment” when you actually …

Removed “Delete” option from listing of user accounts, for the admin account. This will prevent the admin account from being accidentally deleted. Example:

A field for an internal title has been added to the email templates screen. This allows for an internal template name to be used rather than just the template subject. If no template name has been entered, the subject line will be continued to be used to reference the template. The template name is used …

Added new codes to email templates – for total amounts paid of each tax category. The format for the new codes is like this: {{tax(876): Hotel Tax}}{{tax(877): Sales Tax}}

By popular demand, you can now customize the Check-In Time field to leave it as a text field, or make it a dropdown with your own dropdown selection text. To make a dropdown, go to Website tab, Reservation Pages, edit your page, scroll down to near the bottom, the section called Reservation Form, and click …

Now, instead of breaking down multiple Fees and Items for Sale into one line per item, they are combined onto one line. If the quantity is more than one, then a number is added after the description, to indicate how many were added. Currently this is only for items added internally. We likely also will …

Welcome to the new internal messaging system. We will be using this system to announce changes and improvements to the system. Also, a big part of the system is the ability to send communications internally to Support, instead of by email. We hope to transition the majority of our support messages to this system rather …

In order to prevent spam being submitted on the Guestbook comments form, we have added a new section. To successfully submit a comment, a simple numerical question must be answered by selecting the correct answer from a dropdown list. The questions ask for answers to the sum of random numbers. This is our first attempt …

We’ve added lines for Arrive and Depart dates in the summary section when in the Calendar Search Mode (mode where users click calendar to select dates). This addition matches what we already had in the Availability Search Mode. This should help guests be extra clear on the arrive/depart dates they have selected. Example:

We have added an alert in case a PayPal subscription payment is not automatically received. Prior to this, account access would be automatically disabled as soon as the currently paid month expired. The difficulty with this is sometimes users would find themselves unable to log into their ReservationKey account without advance notice. Usually the payment …

Now you can set whether or not an item for sale that is a percentage should calculate the percentage price based on the total reservation price, including or excluding tax. This is useful if you are selling something such as Trip Insurance, that needs to be based on the total price of the entire reservation, …

A few fields have been updated to have the ability to start a search by pressing enter instead of having to click the search button. Places you can press enter instead of clicking a search button: last name field in the Reservation Summary screen (opens the contact search box) last name field in the contact …

It is now possible to set exactly which taxes (if any) apply to Items for Sale and Fees. Previously, we had just one setting taxable or non-taxable. Now, to set as non-taxable, just don’t check any taxes to apply to the item. Otherwise, check the taxes that should apply. This allows for greater flexibility and …

For users in countries where tax is included in the price, we now have an option to set the system to include VAT. Taxes are still calculated but are not shown to the guest. To see the tax information, a template can be created using the tax merge codes, or export the reservation data to …